Sweet Mandarin: The Courageous True Story of Three Generations of Chinese Women and Their Journey from East to West
Author: Helen Ts
Spanning almost a hundred years, this rich and evocative memoir recounts the lives of three generations of remarkable Chinese women.
Their extraordinary journey takes us from the brutal poverty of village life in mainland China, to newly prosperous 1930s Hong Kong and finally to the UK. Their lives were as dramatic as the times they lived through.
A love of food and a talent for cooking pulled each generation through the most devastating of upheavals. Helen Tse's grandmother, Lily Kwok, was forced to work as an amah after the violent murder of her father. Crossing the ocean from Hong Kong in the 1950s, Lily honed her famous chicken curry recipe. Eventually she opened one of Manchester's earliest Chinese restaurants where her daughter, Mabel, worked from the tender age of nine. But gambling and the Triads were pervasive in the Chinese immigrant community, and tragically they lost the restaurant. It was up to author Helen and her sisters, the third generation of these exceptional women, to re-establish their grandmother's dream. The legacy lived on when the sisters opened their award-winning restaurant Sweet Mandarin in 2004.
Sweet Mandarin shows how the most important inheritance is wisdom, and how recipes--passed down the female line--can be the most valuable heirloom.
Publishers Weekly
For Tse, looking ahead to her future meant taking a step back into family history. In 2004, Tse and her two sisters all abandoned promising professional careers to follow a family tradition and opened a family restaurant. "My sisters and I were immersed from birth in the Chinese catering business-the fourth generation of our family to make a living from food." Tse begins with her grandmother's birth in 1918 in a small farming village in southeastern China. Each successive chapter chronologically follows the family's struggles and triumphs from peasant life to prosperity and heartache in Hong Kong in the 1930s, the horrors of the Japanese occupation, life in England from the 1950s to today. Tse poses a question that serves as the core of this delightful, well-written and at times painful memoir: Why would three young, successful 21st-century women, Tse an attorney, one sister an engineer, the other a financier, return to a family business they struggled to escape? In answering this question, Tse engagingly tells the larger story not only of her grandmother's and mother's struggles but the shared story of the many Chinese immigrants who made the journey from mainland China to England and "who also carved out a place in their new homeland through the catering trade." (July)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.Stacy Russo - Library Journal
This memoir by Tse, a finance attorney who studied law at Cambridge University, tells of three generations of Chinese women but focuses on the triumphs and hardships of Lily Kwok, Tse's grandmother. Lily's story is nothing short of remarkable. Tse recounts the early death of Lily's father, her work as a wet nurse and maid to wealthy British families in Hong Kong, and her disastrous marriage. The benevolence of Lily's British employers ultimately enabled her to open her own Chinese restaurant in England. Mabel, Tse's mother, followed tradition years later when she, too, opened a restaurant with her husband. Sweet Mandarin is the name of the restaurant Tse and her sisters opened in 2004, bringing the narrative full circle. Wrapped in the cultural and ancestral mystery of food, this memoir will be appreciated by general readers and students of Asian and women's studies. Recommended for public and academic libraries.
Kirkus Reviews
An intimate, unhistorical, uneven synthesis of the stories of three generations of Chinese wives, mothers and daughters. The author, a Chinese-British financial lawyer who now runs a restaurant called Sweet Mandarin with her two sisters in Manchester, England, begins her affectionate, family narrative with the hardscrabble story of her grandmother Lily, born to an entrepreneur and his wife in Guangzhou who only wanted sons but got six daughters instead. Despite a growing business making and selling soy sauce, which took them to Hong Kong in 1925, the family's fortunes turned sour when Lily's father was murdered in his Guangzhou factory by a jealous local gang. Due to the nation's patrilinear traditions, his widow and daughters were essentially turned out of their home. Lily's job as a maid/nanny to the wealthy British Woodmans in Hong Kong eventually brought her to England in the early 1950s. By then estranged from a philandering gambler of a husband, she saved up to bring her children to England and was able to start a Chinese takeout restaurant in Manchester with the money Mrs. Woodman left Lily in her will. Lily's daughter, Mabel, was brought up working in the business and in the late '70s started her own "corner chippy" in Middleton; the author and her siblings toiled there during their growing-up years. Although she belonged to one of the first Chinese families in Middleton, Tse did not feel herself a victim of racism and became thoroughly assimilated into British life. She offers interesting takes on her family's gambling, gang culture in Hong Kong and the stunning misogyny still rampant in Chinese society. An easy-flowing tale that subsumes historical changes in personal histories,especially the plight of the author's grandmother.
Table of Contents:
Preface 1The Little Sack of Rice - Guangzhou, China 1918-1925 7
Soy Sauce Delight - Hong Kong 1925-1930 29
Bitter Melon - Guangzhou, China 1930 53
Jade and Ebony - Hong Kong 1930s-1950s 77
Firecracker Chan - Hong Kong 1930s-1950s 103
Lily Kwok's Chicken Curry - Somerset and Manchester, UK 1950s 147
Lung Fung - Manchester, UK 1959-early 1960s 179
Mabel's Claypot Chicken - Manchester 1959-1974 199
Chips, Chips, Chips - Manchester 1975-2003 217
Buddha's Golden Picnic Basket - Hong Kong 2002, Guangzhou 2003 243
Sweet Mandarin - Manchester 2003- 263
Afterword 273
Acknowledgements 279
Book review: Contemporary U S Tax Policy or True Stories
Hug Your People: Hire, Inspire and Recognize Your Employees to Achieve Remarkable Results
Author: Jack Mitchell
In Hug Your Customers, Jack Mitchell showed business readers how to keep their customers happyand their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating and keeping your biggest asset, great employees!
"Giving great personalized customer service has always been the foremost goal in my family, but one thing we never lose sight of is that you can't possibly deliver great service if you don't treat your own associates right." So says Jack Mitchell, CEO of his family's astoundingly successful chain of clothing stores. In Hug Your People, he shares his secrets for creating happy employees, secrets as simple as they are revolutionary:
• Be NICE to them (and hire nice people to begin with)
• TRUST them (they deserve it and will work even harder and smarter to continue to earn that trust)
• Instill PRIDE in them (they are more productive when they are proud of their work)
• INCLUDE them (since you can't do it alone)
• Generously RECOGNIZE them (and not only with moneybut don't be chintzy, either)
Hug Your People is filled with real stories about real people. Jack offers his principles on "hugging" your associateswhether they are the sales team, the cleaning staff, the delivery people, the backroom financial wizards, the marketing and advertising departments, or outsourced staff. Hug Your People is just what today's employees and managers need.
"Positive people power is fundamental to the overall success of any business."
Jack Mitchell
Publishers Weekly
Reading a book with the word "hug" in the title that basically advises on how to be nice to other people makes one realize that there ought to be more books like this on the shelves. Mitchell, CEO of the clothing stores Mitchells/Richards/Marshs has already outlined how to keep customers happy in Hug Your Customers. With his newest, Mitchell repeats this mandate, now turning inward to focus on how to hire and maintain a happy staff. Divided into five parts that outline how to treat people, build trust, develop pride in your organization and be inclusive and recognize people, the book looks at how creating a niceness culture can help to create employees that stick around the company and take a personal interest in the organization. Mitchell ends each chapter with a helpful checklist that repeats the important points. In one chapter, he advises redefining "rules and regulations" as "expectations and standards" (rules, for example, are "unbending... cold and impersonal"; expectations are "flexible and freeing when they need to be"). While such changes may seem subtle, the spirit behind them is surely a worthwhile reminder of how to make work more enjoyable for everyone. (Mar. 4)
Copyright 2007 Reed Business InformationWhat People Are Saying
Paul Newman
If you want to run a business, but hate American corporate culture, this book is the one to read. Here's somebody whose advice you can use.
Harry Paul
The concepts and strategies in Hug Your People will set you apart from the competition. Your people will work harder, smarter, and with more energy and enthusiasm. And in a way that is unique to your organization. (Harry Paul, co-author of FISH! A Remarkable Way to Boost Morale and Improve Results)
Howard Behar
Hug Your People is totally inspiring. Jack Mitchell takes you on a journey that is as much about life as it is about business. This book will not only help you become a better leader but also make you a better person. At Starbucks we experienced firsthand what the lessons that Jack imparts can do to help an organization. If you want a more rewarding relationship with another human being, read this book. (Howard Behar, Director, Starbucks Coffee)
Arthur Levitt Jr.
Hug Your People must be a 'must read' if Jack Mitchell authored it. He knows more about motivating peoplecustomers, employees, and all with whom he comes in contactthan any other person I know. (Arthur Levitt, Jr., author of Take on the Street, former chairman, SEC, present friend and customer of Mitchells)
Richard J. Harrington
If you look behind the scenes at any business that succeeds over the long term, you will find motivated, committed, energized employees. Jack Mitchell is the grand master at motivating and inspiring employees to perform brilliantlyand exceed their customers' expectations every time. (Richard J. Harrington, President and CEO, The Thomson Corporation)
Sy Sternberg
Hug Your People is the perfect sequel to Hug Your Customers. Good customer service starts with happy employees, and Jack Mitchell knows it! (Sy Sternberg, Chairman and CEO, New York Life)